FAQ-Products

What skin types is Beauty of Joseon most suitable for?

Our products are suitable for all ages and skin types. All Beauty of Joseon products are formulated with Hanbang ingredients and hypoallergenic. However, the degree of irritation may differ depending on the skin type, so if you have sensitive skin, we strongly recommend that you do a patch test before use.

What is a patch test?

Patch test can be done by applying the product to a small patch of skin where you are unlikely to accidentally wash or rub it away. You can wait for a few hours to see if you are allergic to a certain ingredient. Please discontinue using if discomfort or sensitivity occurs.

How long do your products last?

The expiration date of Beauty of Joseon's cosmetics is 3 years from the date of manufacture and 12 months after opening.

I have allergic reactions after using a Beauty of Joseon product. What should I do?

First of all, we are so sorry that our products caused allergic reactions on your face. Please contact our CS Team (cs@beautyofjoseon.com) for further assistance.

Is Beauty of Joseon a cruelty-free brand?

All our products are cruelty-free, and we do not test on animals.

How can I store the products after opening?

Please avoid direct sunlight and store in a cool place.

Does the rice ferment filtrate used in the Relief Sun contain alcohol?

Relief Sun : Rice + Probiotics (SPF50+ PA++++) does not contain alcohol-derived ingredients. Fungi in our Relief Sun : Rice + Probiotics (SPF50+ PA++++) are different from the fungi used to produce alcoholic drinks, such as makgeolli or sake.

Is it okay if a teenager use Beauty of Joseon products?

Teenagers can use Beauty of Joseon products, but please understand that allergic reactions may occur depending on the user’s skin type and condition.

Is it okay if a toddler use Beauty of Joseon products?

We do not recommend that infants and toddlers under 36 months of age use Beauty of Joseon products, even though there is a low chance of kids getting allergic reactions by using our products. Kids under 36 months of age should use kids' products.

The product froze during the shipping. Is it safe to use?

There are cases where the product freeze due to external temperatures, but the product restores itself to the original state, and there is no problem with the stability of the product when it melts at room temperature. Please be cautious when opening the product since the content may spill out due to the expansion of the container.

Also, sediments may float in case oils are included in the ingredients, and please understand that this is a natural phenomenon caused by oil clotting.

Can pregnant or breast-feeding women use it?

Hormone changes during pregnancy can cause problems even with ingredients that were originally not a problem. Breast-feeding women may experience hormonal changes as well. We strongly recommend you consult your doctor before using our products if you are pregnant or breast-feeding.

Also, we do not recommend using Revive Eye Serum : Ginseng + Retinal for pregnant women. Among the ingredients, retinal should be avoided during pregnancy.

What are the benefits of Hanbang (traditional herbal) ingredients that are used in Beauty of Joseon products?

Rice bran water, ginseng root water, ginseng extract, green plum water, propolis, green tea leaf water, and prunus mume flower water are used in our products. Hanbang ingredients are healthy ingredients that have been consumed as medicines and food for a long time and function as excellent skincare ingredients. Every time we make a new skincare product, we first think about Hanbang ingredients suitable for each skin concern. By combining modern ingredients that can create the most synergy, we are making good products worthy of being called a “gift.”

Can I still use my SPF after storing it in a hot place with a direct sunlight for a few hours?

The chemical formulas of sunscreens do break down when it is stored under direct sunlight or excessive heat since sun-protecting ingredients are sensitive to heat. We recommend keeping the sunscreen under a cool and shady area. Storing a sunscreen in a car during summertime should be avoided as well.

Which of the Beauty of Joseon products are vegan?

Glow Deep Serum : Rice +Alpha-Arbutin

Calming Serum : Green tea + Panthenol

Relief Sun : Rice + Probiotics (SPF50+ PA++++)

Green Plum Refreshing Cleanser

Ginseng Essence Water

Apricot Blossom Peeling Gel

Centella Asiatica Calming Mask

Radiance Cleansing Balm

Matte Sun Stick : Mugwort+Camelia (SPF 50+ PA++++)

Ginseng Moist Sun Serum (SPF 50+ PA++++)

Light On Serum : Centella + Vita C

Revive Eye Serum : Ginseng + Retinal

Is this a Muslim-friendly brand with a halal certification?

Our products currently do not have a halal certificate. However, majority of our products are vegan and here is the list: